RETAIL SOLUTIONS
Successful retailers start with smart property portfolios.
Franklin Shanks Retail leverages and expands on our deep understanding of property strategy, supporting our clients to review, optimise and digitally enable their physical retail presence.
Our Retail team is led by Executive Director, Jaymie Rowland MBA LREA, who has 25 years of industry experience spanning across F&B, Fashion, FMCG, Luxury and Health and Wellness. We understand first-hand that putting consumers at the heart of insights, strategy and operations is critical for retail success, and that this extends to your property decisions. We’ll help you build loyalty and generate lifetime value by delivering data-driven, world-class bricks & mortar experiences in an increasingly turbulent and competitive market.
Our key areas of expertise for retailers include:
Property Management
Reduce portfolio risks and build strong leasing strategies. We understand the importance of flexibility, scalability, and data-driven location strategies, and thrive on developing creative solutions for a post-covid retail world.
Property Portfolio Review & Optimisation
Risk Assessments & Financial Modelling
Lease Administration & Critical Date Management
Property Compliance Reviews & Management
Renewal Negotiations & Documentation
Fitout/Defit Project Management
Makegood/Surrender Negotiations
Industry Reporting, Benchmarking and Due Diligence
Franchisee Advisory & Support
Growth Strategy
Growing your physical business takes a different set of skills to running the day-to-day. Retailers without a dedicated development team often find that BAU suffers when they get distracted by the ‘shiny new toy’: store openings.
Let us help you see the woods while your team tend to the money-making trees.
Demographic/
Psychographic Data Analysis
Location Feasibility Studies
Location Strategy & Roadmapping
Site Selection
Lease/Purchase Negotiations & Documentation
Omnichannel Integration & Timeline Planning
Operations
Franchise models add a layer (or 10!) of complexity to property decisions and ongoing portfolio management. We help Franchisors to support their Franchisee network and meet their obligations under the Franchising Code of Conduct for both head lease and license agreements through
Tailored franchisee property education resources and seminars
Development & rollout of property requirements and guidelines
Franchisee advisory services
Independent due diligence reviews on proposed sites/tradezones
Real Estate negotiations and transactions
Lease documentation reviews and ongoing administration
Critical date management
Market reviews & renewal recommendations
The NORA Network
Franklin Shanks are proud to be a Solution Partner for The NORA Network (National Online Retail Association). The jump from pureplay e-commerce to an omnichannel strategy is massive, both in resources and required skill sets, and we love helping brands take that leap into the physical world.
Founded by Paul Greenberg, The NORA Network serves as the industry catalyst for collaboration and connection through a variety of platforms including NORA TV, leader lunches, The Retail Virtual Portal, Solutions Marketplace, and annual core events.
To find out more about The NORA Network click here.
GLOBAL PERSPECTIVE. LOCAL STRATEGY.
As members of global network of retail property partners, we stay ahead of emerging trends in Europe, the USA and Asia and help global retailers launch in Australia with local market expertise.
Retail footprints have never been under greater scrutiny than today. And post covid, the focus is swinging back to investment in physical stores. However, simple ‘stores’ don’t cut it anymore, and retailers must earn the commute and the hassle of carrying parcels.
Consumer loyalties are being discarded and reformed at a rate not seen before. Standing out is no longer just about great product and service. The desire for human connection and community is emerging as equally important to the convenience of digital. The winners will be brands that execute strategies based on authentic, engaging, memorable relationships across every channel. And understand that each channel serves a different purpose at different times for every customer.
We work with you to stay ahead of emerging consumer sentiment and to set new standards in data-driven, digitally enabled, purposeful experiences across all touchpoints; physical and digital. Providing a strong foundation for growth strategies that make sense in a post-pandemic world.
The two biggest impacts on retail profitability: People and Property
We focus intently on both, because we understand your biggest cost centres are your greatest potential for smart, sustainable growth.
The Franklin Shanks team has extensive experience building, managing, developing and analysing retail teams that deliver. We understand the importance of great property and placemaking to attract and retain great staff and customers alike.
Combined with insights driven location strategy and portfolio management, we are committed to maximising experiences with minimal footprints. Helping you deliver the right people, in the right place at the right time.
To hear more about our Retail Solutions division, please contact Jaymie Rowland on [email protected]
“Just wanted to thank Jaymie Rowland at Franklin Shanks for her massive effort. She helped to identify a new location, negotiate favourable terms and secure us a fantastic deal. If you are planning a move consider a leasing agent. It certainly allowed me to focus on the business during such a massive disruption. We are now back to business as usual and loving our new space.”